If you’ve ever been charged unexpectedly in Fortnite, you’re not alone—and there’s still time to get your money back. The Federal Trade Commission (FTC) has reopened the refund claim window for eligible Fortnite players and their parents. This follows a major legal settlement with Epic Games, the creators of Fortnite, over deceptive billing practices that led to unwanted in-game purchases.
Let’s walk through what this means, who can apply, and how to get your refund before the July 9, 2025 deadline.
FTC Fortnite Refunds Claim Update 2025
| Topic | Details |
|---|---|
| Claim deadline | July 9, 2025 |
| Eligible purchases | Between Jan 2017 – Sept 2022 |
| Settlement amount | $245 million total |
| Refund method | PayPal or check |
| Who to contact for help | 1-833-915-0880 or admin@fortniterefund.com |
| Claim page | www.ftc.gov/fortnite |
Why Is Epic Games Issuing Refunds?
Back in 2023, Epic Games agreed to pay a $245 million settlement after the FTC accused them of using deceptive techniques to get players—especially kids—to spend money in-game without fully realizing it. These were often purchases made by mistake or without parental consent.
In response, the FTC began sending refunds to affected players. The first round of payments went out in December 2024, totaling over $72 million. Now, a second round of refunds—amounting to more than $126 million—is being processed, and if you haven’t submitted your claim yet, now is your chance.
Who Can Apply for a Fortnite Refund?
You may be eligible if any one of the following applies:
- You were charged in-game currency (V-Bucks) for items you didn’t want between January 2017 and September 2022
- Your child made unauthorized charges to your credit card between January 2017 and November 2018
- Your Fortnite account was locked between January 2017 and September 2022 after you disputed charges with your card provider
This refund is available to both players and parents, and it covers a wide window of activity.
What’s the Deadline to Apply?
Final date to submit your claim: July 9, 2025
If you haven’t already filed, head to the official refund page:
Filing is free, simple, and secure. No personal payment or credit card details are required to claim your refund.
How Will You Receive the Refund?
Refunds will be sent via:
- Check (if selected at time of claim)
- PayPal (must be redeemed within 30 days)
If you receive a check, make sure to cash it within 90 days from the issue date.
The FTC began sending this latest round of 969,000+ payments on June 25 and June 26, 2025. A third round of payments is expected in 2026 after remaining claims are validated.
Need Help With the Process?
If you have questions about eligibility or the status of your claim, you can reach out to the FTC’s designated refund administrator:
📞 Phone: 1-833-915-0880
📧 Email: admin@fortniterefund.com
Make sure you’re contacting the official support line. The FTC will never ask you for payment or sensitive info to process your refund.
